Telehealth eye exam is a convenient and an affordable option to begin your eye related consultation in the comfort of your home using technology like your smartphone, tablet, desktop or laptop. EyecareLive connects you with an eye care practitioner through a video call. Doctors evaluate and diagnose for primary eye care problems through our HIPAA compliant platform.

Currently we do not accept insurance but we do provide an invoice that you can submit to your insurance for reimbursement.

Yes, you do not need insurance to connect with our panel of doctors.

Our doctors typically respond within an hour, in case of any delay you will be notified via text and email. 

Yes, you can use your HSA account information to pay for your consultation fee. 

No, we only collect your credit card details to charge you once the doctor has completed your appointment. 

Our telehealth visits are typically 10-12 minutes long, but our consultations have no time restrictions and our doctors take the time needed to provide best eye care.

Eye care problems can occur anytime and internet searches can offer overwhelming or incorrect results. In order to avoid a misdiagnosis or unnecessary visits to the ER or to your primary care physician, EyecareLive offers an expert opinion at the tip of your finger in the most convenient and affordable way. 

Yes, our doctors evaluate and gauge the urgency of your condition by carefully reviewing your symptoms and provide the best plan of action.

Yes, we provide a detailed report with diagnosis and treatment plan as per the doctor’s recommendation. 

Yes, with a few simple steps, you will be able to create an account to submit an appointment request. 

Yes, all eligible patients can renew their glasses or contact lens prescription on EyecareLive. 

EyecareLive has a network of eye care professionals both optometrist and ophthalmologist who are there to provide the best eye care services. Most of the doctors have more than 10 years of clinical experience. They are well trained to provide the best telehealth services through EyecareLive. Doctors are both single as well as multi-state licensed practitioners. We do our best to connect you with the nearest doctor to help you follow up with the doctor in-person if necessary. 

Yes, we do offer online prescriptions, however there may be exceptions depending on the nature of the drug being prescribed. For example, opioids may not be prescribed in many circumstances.

Yes, but after a thorough examination and detailed ocular & medical history the doctor determines if the patient is eligible to receive a prescription refill or would it be better suited for an in-person eye exam. The decision about the dosage and the refill quality is at the sole discretion of the doctor. 

Not mandatory but highly recommended for better connectivity and evaluation. 

You can use any smartphone(IOS or Android) or laptop with camera and microphone. 

Yes, telehealth eye exams are suitable for eligible kids but only with adult supervision.

Yes, telehealth is suitable for eligible senior citizens. Help from a caretaker or an assistance is recommended but not mandatory. 

Absolutely yes, please make sure to provide all your medical and ocular information to help doctors make the best clinical decision. 

Yes, EyecareLive is a secure HIPAA compliant platform and it is of the utmost importance to us to maintain patient privacy and keep your information secure. 

Yes, you just need to select your current state and we can connect you with a doctor licensed in that state. 

No, in case you think you are experiencing an eye emergency like sudden vision loss or any vision threatening injury we recommend that you visit an ER, urgent care facility or call 911 for immediate care.