Reach out to us

We’ve brought you this far and we will see you through.
Whether you’re new to EyecareLive or you’re a longtime user, our technical support
and customer success teams are here to help!

Technical Support

Our technical experts are available to help with any questions or concerns in regards to the platform from 8am-8pm EST.

Request a Demo

Our sales representatives are pros at the platform and will be happy to provide full demonstration customized for your practice.

Customer Success

Our customer success representatives provide training, help with onboarding and customization of the platform specific to your needs.


Our panel of providers are connected with new patients who’ve requested a virtual consultation through our on-demand program.

We are here to help

Office Location

EyecareLive Inc.
2445 Augustine Dr.
Santa Clara, CA 95054


Support: [email protected]

Sales: [email protected]

General Inquiry: [email protected]
Customer Success: [email protected]


+1 (415) 329-7848