Reach out to us

Need to talk to one of our team mebers?
Whether you’re new to EyecareLive or you’re a longtime user, our technical support and customer success teams are here to help!

Technical Support

Our technical experts are available to help with any questions or concerns in regards to the platform from 8am-8pm EST.

Request a Demo

Seeing is believing. One of our reps will schedule a demo and consult on your specific needs

Customer Success

Our customer success representatives provide training, help with onboarding and customization of the platform specific to your needs.


Our panel of providers are connected with new patients who’ve requested a virtual consultation through our on-demand program.

We are here to help

Office Location

EyecareLive Inc.

5201 Great America Pkwy

Suite 320, Santa Clara,

CA, 95054


Support: [email protected]

Sales: [email protected]

General Inquiry: [email protected]
Customer Success: [email protected]


+1 (415) 329-7848