Number of users who receive personalized eye care.



1 Determine eligibility

Answer a few questions about your eye health to make sure you qualify to renew your prescription virtually.

2 Tell us about your current prescription.

Upload a copy of your current prescription, indicate what kind of lenses you need.

3 Take a simple online vision test

Follow simple instructions to asses your visual acuity.

4 Connect with an eye doctor

Meet with an optometrists or ophthalmologist to finalize your prescription. 


Simple pricing. Starting at


Use promo code: RX2020


A simple fee with no hidden charges.

Payment can be made online with a credit card

or FSA/HSA cards. No insurance needed.

Virtual renewal is a great option if:

  • You’re comfortable with your current lenses
  • You’re experienced no major changes in your vision
  • Your prescription is less than two years old
  • You need a refill before your next annual exam
  • To qualify your must:

  • Have had an eye exam within past two years
  • Not had eye surgery within 3 months
  • Not have an ongoing infection
  • Had no recent eye injuries

    Up to 40% of eye conditions are misdiagnosed when they’re not evaluated by an eyecare 

    professional. At eyecarelive we connect you with eyecare experts  that know when you can be treated virtually, and when to recommend in-person care.


    Request a same day appointment to review your

    current prescription with an eyecare provider and find peace of mind.


    Does a prescription renewal for my glasses or contact lenses replace my annual eye exam?

    No, renewing your glasses or contact lens prescription is not a substitute for annual eye exams. We strongly recommend getting an annual comprehensive exam to evaluate overall eye health.

    Is the renewal service offered by EyecareLive suitable for all age groups?

    No, this particular service provided by EyecareLive is not recommended for minors under the age of 18 or patients above the age of 65.


    Prescriptions for minors are known to change yearly so it’s best that they’re seen in-person for renewals. Also, many ocular conditions occur with aging. That’s why it is recommended that patients over the age of 65 get a physical eye exam before getting a new prescription. 

    Can I use this service if my prescription is more than two years old?

    It is highly recommended that a patient see their eye doctor in-person for a complete evaluation when a prescription is more than two years old. The current virtual test is unable to detect changes in the eyes that are required to provide the most accurate prescription. 

    Can I use this service if I am uncomfortable with my current prescription?

    The prescription renewal service is suitable for patients who are comfortable with their existing prescription. We won’t be able to provide any major updates or changes in the prescription. In addition, the evaluating doctor might recommend an in-person visit if they find major changes in your prescription. 

    Can I use the renewal service to change my prescription, or order a different type of contact lens?

    This service is not recommended for changing the prescription, only renewing the current prescription and lens. 

    Am I guaranteed to get a prescription through this service?

    Ultimately, the decision to renew a prescription is at the sole discretion of the doctor.

    Will I be charged for the consultation if the doctor doesn’t renew my prescription?

    No, you will not be charged for a consultation if the doctor decides that you are not eligible for a prescription renewal.